Returns & Exchanges
Due to the perishable nature of our artisanal bread products, we are unable to accept physical returns, but we are committed to ensuring your satisfaction with every loaf. If your order arrives damaged or incorrect, please reach out to our team within 7 days of delivery for a full refund or replacement.
Inspect Your Delivery
Upon arrival, please check your ROYO BREAD CO. package for any signs of damage or missing items to ensure quality standards were met during transit.
Document the Issue
Take clear photos of the product and the shipping label if there are any discrepancies or quality concerns to help us expedite your claim.
Contact Support
Email our customer care team at [email protected] with your order number and the documentation gathered in the previous step.
Resolution Process
Our team will review your request within 48 hours and issue a store credit, replacement shipment, or refund directly to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing